WHAT ARE THE SHIPPING FEES?
The shipping fees vary depending on the shipping destination and the number of items you purchase. You can check the estimated shipping fees by adding items to your cart, proceeding to checkout, and entering your email address and shipping address. The exact shipping fees will be automatically updated and displayed on the checkout page.
Shipping fees are also based on the size, weight, and number of packages in an order. Larger products and additional items will incur slightly higher shipping fees. The total shipping fees are indicated on the checkout page.
Order cut-off time: 6:00 PM (GMT -05:00) Eastern Time (USA).
HOW LONG DOES IT TAKE FOR THE BUYER TO RECEIVE THEIR ORDER?
The actual shipping time and delivery date may vary depending on your local postal service. You can refer to the standard delivery time below:
On average, processing time can take 1 to 3 business days (Monday to Friday) from the date production begins.
SHIPPING TIME
Transit time: 2-5 business days (Monday to Friday) after shipping.
CAN THE ORDER BE DELIVERED TO MULTIPLE ADDRESSES?
We do not accept shipping to multiple addresses for a single order. If you want items to be delivered to multiple addresses, please place those orders separately.
DO YOU OFFER SHIPPING TO PO BOXES OR MILITARY APO/FPO ADDRESSES?
We support shipping to PO Boxes, but we cannot ship to military APO/FPO addresses.
WILL I BE CHARGED VAT?
All taxes, duties, and customs fees are the responsibility of the recipient of the package. Depending on the country, the postal package may incur local customs or VAT fees. Please contact your local customs office for more information on your country's customs policies.
WRONG ADDRESS, LOST ORDERS
After finalizing the payment for an order, you can adjust its information by contacting us at contact@dryfeet.co within 12 hours. If your order has already been shipped, we will not be able to redirect it. Here are some alternative options:
Once the package is delivered to your regional post office, you can contact the post office directly to request redirection to another address. Please note that this is at the discretion of the post office.
If you need additional assistance, please contact our customer service team - we will be more than happy to help you!
When placing an order, please carefully check your personal information (i.e., shipping address, phone number, email) to avoid any issues or delays in receiving your order. Thank you!
