Company Information
SEU VLT Limited
1 Poulton Close
CT17 0HL Dover
United Kingdom
Website
dryfeet.co
ARTICLE 1: SCOPE
These general terms and conditions of sale apply to all sales made through the website https://dryfeet.co/.
ARTICLE 2: ORDERS
Automated recording systems are considered as proof of the nature and content of the order. dryfeet confirms the acceptance of the order to the customer at the email address provided by the customer. The sale will be concluded upon the validation of the payment by dryfeet, i.e., the date of payment validation for orders paid online by credit card or the date of receipt of payment by check. dryfeet reserves the right to refuse or cancel any order from a customer with whom there is a dispute concerning the payment of a previous order.
ARTICLE 3: AVAILABILITY OF ITEMS
As long as our offers and their prices are visible on the site, they are valid. The availability indicated at the time of the client's consultation of the site depends on the stock status at dryfeet and, of course, at the suppliers.
To create our showcase and sales catalog, we work with databases enriched with information provided by our suppliers. This database contains more than a hundred items, not all of which are stocked in our reserves, and our offer is therefore conditioned by the availability of items from the suppliers.
Only the definitive unavailability of an item from our suppliers leads to its removal from our sales offer. In other cases, a new order within a certain period is possible.
When there is an unavailability of a product ordered, the customer is informed by email or on the invoice of the products shipped in the case of an order of several items.
Delivery deadline for the order: at the time of placing the order and on the order acknowledgment, a delivery time is communicated to the customers. It is calculated by adding the availability period of the longest product to the delivery time of the mode of transport selected by the customer.
From the time of order placement to shipment, the customer has the possibility to cancel the order.
Special Cases:
Pre-order items: Items to be released are offered on the site https://dryfeet.co/ for pre-order. This reservation is made with the indication of a release date announced by the publisher at the time of the opening of the reservation phase. This release date can be changed at any time by the publisher who is solely responsible for the marketing of their product.
In all cases, dryfeet strives, from the definitive sale date, to ship the items to customers who have reserved them, according to the stock provided by the publisher for the release day.
ARTICLE 4: PRICES
The prices indicated in euros are considered net, excluding shipping costs. This price includes the price of the products, handling, packaging, and conservation costs of the products. They are subject to change at any time without notice, knowing that items will be invoiced based on the rates in effect at the time of order registration. All orders are invoiced in euros and payable in euros. Any customs fees or local taxes remain the responsibility of the recipient.
ARTICLE 5: SHIPPING COSTS
Shipping costs include a contribution to the preparation, packaging, and postage costs. Please group all your items in a single order. We cannot group two distinct orders, and shipping costs will be charged for each of them.
ARTICLE 6: PAYMENT
You have several payment methods offering maximum security guarantees. You can pay:
By credit or private card (Visa, Eurocard/Mastercard) either directly on the site, in the payment form provided during the ordering process (secure entry by SSL encryption), by entering the type of card, the card number without spaces between the digits, the control number (located on the back of your card), and the validity date.
Payment is made on the secure servers of our partners. This means that no banking information about you passes through the site https://dryfeet.co/. Payment by credit card is therefore perfectly secure; your order will be recorded and validated upon acceptance of payment by the bank.
ARTICLE 7: DELIVERY
We deliver to your home or a relay point. The delivery time includes the preparation time of the package plus the transportation time. dryfeet delivers worldwide. The buyer is informed by email of the different stages of the order tracking: preparation and delivery.
The delivery time includes the preparation time and delivery carried out by our carrier. The announced delivery time of 10 to 15 working days is valid from the receipt by the buyer of the email of the delivery of the order. The delivery time (announced by the carrier) does not commit dryfeet to a longer period.
ARTICLE 8: WARRANTY – RETURNS – REFUNDS – WITHDRAWAL
The items provided by https://dryfeet.co/ are new and guaranteed against any defect. They are identical to those of traditional commerce and come from all referenced publishers and suppliers.
If an item is defective or non-compliant, the buyer has 15 working days from the receipt of the items to request an exchange or refund. If the fifteen (15) day period expires on a Saturday, Sunday, or public holiday, it is extended to the next working day.
The customer must return new or unused items in their entirety and in their original packaging, intact, with all possible accessories, user manuals, and documentation (in their original cellophane packaging and with the corresponding invoice). In such a situation, the buyer must send proof of the defect(s) to contact@dryfeet.co (description and photos attached).
In case of exercising the right of withdrawal, dryfeet is obliged to reimburse the sums paid by the customer, without charge, except for return shipping costs. The refund is due within a maximum of 14 working days from the date of receipt of the returned package(s).
Return shipping costs are your responsibility.
In the event of a refund, we guarantee that it is made within a period less than or equal to 14 days following the receipt of the returned package. No cash on delivery will be accepted, whatever the reason.
ARTICLE 9: TRANSFER OF OWNERSHIP – TRANSFER OF RISKS
The transfer of ownership of the products to the buyer will only be made after full payment of the price by the latter, regardless of the delivery date of said products. On the other hand, the transfer of risks of loss and deterioration of the products will be made upon delivery and receipt of said products by the buyer.
ARTICLE 10: PROTECTION OF YOUR PERSONAL DATA
dryfeet is the producer and owner of all or part of the databases composing this site. By accessing this site, the client acknowledges that the data composing it is legally protected and is prohibited from extracting, reusing, storing, reproducing, representing, or conserving, directly or indirectly, on any type of medium, by any means and in any form whatsoever, all or part, qualitatively or quantitatively substantial, of the content of the databases appearing on the site accessed.
ARTICLE 11: LIABILITY
The descriptions of the products present in the databases of https://dryfeet.co/ have been entered based on the information provided by the publishers. dryfeet is not responsible for the content of the works and cannot be held liable to the purchaser. dryfeet's liability cannot be sought in the event of the occurrence of a case of force majeure (strike, flood, fire, etc.).
The products offered comply with UK law in force. dryfeet declines all responsibility if the delivered item does not comply with the legislation of the country of delivery (censorship, prohibition of a title or an author, etc.). dryfeet is not responsible for the content of sites to which hypertext links may refer from its own site.
ARTICLE 12: APPLICABLE LAW
All the clauses in these general conditions of sale, as well as all purchase and sale operations referred to therein, will be subject to UK law.
ARTICLE 13: ACCEPTANCE OF THE BUYER
These general terms and conditions of sale and the prices are expressly agreed and accepted by the buyer, who declares and acknowledges having a perfect knowledge of them and therefore waives the right to invoke any contradictory document, including their own general terms and conditions of purchase, the act of purchase entailing acceptance of these general terms and conditions of sale.
These conditions are subject to change at any time without notice by dryfeet. Update of the general terms and conditions of sale on January 1, 2024.
For any dispute or request for information intended for customer service, you can contact us by email at contact@dryfeet.co
As far as possible, we will work with you and/or any user selling items on our website to resolve any dispute arising from your purchase.
